Has it been a while since I used my blog to rant about something? Sure it has – let me get this one off my chest.
For the last four days, I’ve had every intention of going to the passport office in Ferguson Library’s basement – to get my photo taken, write them a check, and get the paperwork filed for my first passport. Unfortunately, work stuff has come up Tuesday through Thursday, so I had to go today. Incidentally, I still have work stuff, but I took a break!
Anyway, I get there, there’s a mob of 20 to 30 people waiting in the hallway. I notice a library book slip holder with a bunch of cards with numbers. I get number 23 which is on the top of the pile. About an hour into my wait, the crowd is beginning to die down, the restless kids are leaving slowly, and its just 10 of us sitting in the hallway. That’s when it gets complicated.
About five other couples have picked up cards at this point. A man walks up to the stack of cards, rumages through them noticing that they’re out of order, then takes the lowest numbered card (happens to be 20) and puts his “31″ back in the pile. Then a woman, seeing the man do this, goes up and picks up card knowing full well that she has “25″, goes and picks up card 22. This has happened because people have left after taking a card, and they put their card back in the stack. It was very frustrating. Nobody said anything, so I stood up, asked the man and woman what they were doing. They told me to find a number in the stack too. I explained that the numbers don’t matter anymore, that there are only 10 of us, and we know what order we got in. The man said, “I didn’t see you sitting there”. The woman’s excuse was, “I was here, then left, and I came back so I got the number I had originally.” Both are bullshit. I told them that, then sat down. The man eventually got up and got a seat closer to the door. The woman and I started talking, I explained kindly that I didn’t believe her, but I’m in no rush, so she should go. Eventually 20 was called and the man walked in. Then they called for 22 and the woman said “are you sure?”, I said I didn’t care, so she went.
When my turn was called, the passport lady said “you’ve been sitting there for a while”, I explained what happened, and the passport lady said “yeah, this has been happening”. I explained that a black woman had number 24, and if the person holding 24 wasn’t her, then they deserve to go last. She said “thank you”, and I left.
So, my first gripe is with the passport office, not using some sort of numbering system that you can’t return numbers to. If everyone got one number, and it stayed in order, then there would be no problem.
However, it *should* have worked, except people are generally rude, impatient, and inconsiderate towards their fellow human beings. It should have been obvious, if someone notices the cards are out of order, they put the lower numbered cards in the back of the pile or throw them out and sit back down. Why when one person does the wrong thing do other people have to follow? I was actually angrier at the woman because she knew damn well that the man was an asshole and did it anyway. The man might have had an excuse that he thought he had picked up a high number by mistake and went to get the next number in the pile.
Oh well, I got my passport, so I was productive for the day! Now, back to work!